Home - Podiatry Drill Repairs

About us

In recent years we have found more podiatrists either wanting drill faults repaired or servicing them to be more reliable long term.

There is a limited number of companies who specialise in the relatively small Podiatry Drill industry and are able to assess, diagnose and resolve faults.

Our lead technician has over 20 years electronics and diagnostics experience. He has been factory trained in Germany by Hadewe and we have access to parts direct from Europe - He is based in our service centre in Dunedin.

All drills we be assessed on arrival and you will receive a documented technician report with quote.

We can offer loan drills subject to availability – please contact us prior to sending your drill if you require this service.

Why maintain your drill?

Podiatry drill handpieces can rotate at up to 40,000 revolutions per minute. Like your car there are mechanical items inside the handpiece and drill unit that require lubrication or replacement as they are worn over time.

Drills can require maintenance for various reasons:

- Lots of usage

- Little usage

- Contamination from dust/liquids

- Poor cleaning practices

- Not following manufacturer guidelines

The nature of a dust extraction or spray drill is that it is in contact with tiny particles of nail/skin dust on a regular basis. This dust can enter the mechanical parts and if left can cause problems such as blockages, rust, and overheating.

Three photos below demonstrate what you 'cant see' inside your drill.

1. Dust and gauze sucked up through the pipe clogging the handpiece and causing it to overheat

2. Carbon brushes from suction motor - worn vs new.

3. Internal workings of chuck part of Hadewe handpiece - excluding motor.

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Ensures best practice with infection control protocols

Ensures optimal performance of your device

insides of hadewe handpiece chuck ResizedImageWzM1MCwxOTdd

Preventative maintenance helps to reduce breakdowns

Request a Repair or Service

Please use the form below to let us know your requirements and that you are dispatching a drill to us for repair/maintenance

If you require a loan drill please contact us to ensure availability prior to shipping your drill.

Customer details

Business name

Contact name

Contact email

Invoice email

Contact telephone

Business address (for return postage)

Drill information

Make

Model

Serial number (if available)

This equipment requires

Service

Repair

Warranty repair

If the Drill is faulty, please describe the fault in detail in the box below:

Help us to understand why its faulty – is the fault intermittent or continuous? Is there an error message? How long has it been happening?

Terms and conditions

Minimum charge: Any work carried out by Podiatrydrillrepairs.co.nz will incur a minimum inspection fee of $75 inc GST but may be up to $125 inc GST depending on the condition and complexity of the equipment to be assessed. This fee is not charged if the service and/or repair is carried out by us.
Quotations: any work under $300 inc GST will not be quoted unless requested – this is due to it being more economical for the technician to repair as the unit is inspected. – all work over $300 inc GST will be quoted by email and we will not continue until we receive authority to proceed.
Loan Units: if you require a loan unit please contact us prior to dispatching your unit. Loan units are normally available but cannot be guaranteed. We charge $50 inc GST per loan unit for the period of repair. When your drill is returned we ask that we receive the loan unit back within 5 working days. If you do not return the loan drill in a timely manner there may be an extra charge. Postage of loan units is at your cost and added to the final invoice. Should the loan unit be returned damaged it will be assessed and repairs on charged accordingly.
Cleaning fee – due to the nature of podiatry drills containing contaminants we charge a fee of $30 for cleaning and decontamination which includes a new dust bag and filters. Should a drill be presented with extreme debris a further charge may be levied.

Agreement (please select one option below)

I agree to a repair of up to $300 inc GST (any work over $300 inc GST will be quoted)

I only wish for my drill to be inspected and a quote provided before any work is carried out. (I understand i may be liable for a minimum inspection charge if i do not proceed with recommended repair.)

Address

Send your drill to:

Podiatry Drill Repairs c/o Knox Podiatry
128A Gordon Road
Mosgiel
9024